Jessica is a linguist, researcher, and writer. She is a qualitative researcher with a passion for analyzing the language of everyday human interaction. As a research practitioner, Jessica has extensive experience in qualitative and ethnographic research methodologies, survey design, mixed-methods design, qualitative interviewing, discourse analysis, and content analysis. She is currently a UX researcher at The Home Depot.
During her PhD, Jessica’s research included a wide range of topics: linguistic identities, linguistic landscapes, heritage language speakers, and language policy and planning. Her dissertation explored the language brokering experiences of bilinguals who grew up in the United States speaking a language other than English at home.
Prior to her PhD career, Jessica taught English for Academic Purposes in Hong Kong for more than five years. She’s a Bowdoin College polar bear who left her heart in San Francisco, and is currently based in Atlanta.